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FREQUENTLY ASKED QUESTIONS

DNA: set up an account:  learn how to create a DNA account in minutes. 

For Website:
  1. Get started at https://web.famdna.com/ by clicking "Ready for a quiz?" .
  2. Choose your account type and select Register Now .
  3. Provide your details or directly signup with Google  or Facebook login.
For Mobile App:
  1. Open the app.
  2. Swipe the introduction screen and select Let's Start.
  3. Choose Sign Up in create an account screen.
  4. Choose your account type.
  5. Provide your details or directly signup with Google  or Facebook login.

For create quiz, you have to follow these steps.

 

For Website:

 

  • First of all you have to login in the website as host. After successful login it will take to the dashboard page.

 

 

 

 

  • Click on the Quizzes menu displayed in the left menu panel.
  • It will show the list of quizzes if you have already created. There is a button "Add New" on the top right corner. Clicking on it will take you to the Add Quiz form.

 

 

 

For Mobile App:

  • First of all you have to login in the app as host. After successful login it will take to the dashboard page.

  • Click on the "Create" menu displayed in the bottom 
  • It will take to the Create Quiz form 

To setup multiples question while creating quiz, follow these steps

For Website:

  • First of all you have to login in the website as host. After successful login it will take to the dashboard page.

  • Click on the Quizzes menu displayed in the left menu panel.

  • It will show the list of quiz.

  • On the right side of the quiz, there is a button "Questions"

  • Clicking on it take to the question list (If you already created). There is a button "Add New", clicking on it take to the create question form.


You can delete your account while signed in.

For Website:
If you want to delete your profile, start by clicking on the avatar icon/Profile image in the top right corner of the platform.

For Mobile App:If you want to delete your profile, start by navigating to your account by clicking on the avatar icon/Profile image in the top left corner of the platform and then selecting the Profile settings icon in the top right corner.

When we add audience in a quiz, an invitation mail is sent to the audience where the quiz PIN number is there. After that before the one week of quiz start, we sent a reminder mail which also content PIN no. And the final reminder sent before one day of the quiz start which also content PIN No.


If the audience further facing any problem regarding PIN no, he can reach out our support team.

The best way to get in touch is by using https://web.famdna.com/contact-us.


When the going gets tough, reach out to us and we’ll do our best to help.

The best way to get in touch is by using https://web.famdna.com/contact-us.

If you are a child account holder, please have a teacher, parent, or legal guardian contact us on your behalf for help.

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